Refund Policy
1. Digital Services
At Webspecx, we provide web development, SEO, and other digital solutions. Due to the nature of digital services and customized projects, refunds are generally not provided once the project has commenced or deliverables have been shared.
2. Exceptions
Refunds may be considered in the following scenarios:
- If the service is not delivered as agreed upon in the project terms.
- If there is a clear error on our part that cannot be resolved within a reasonable timeframe.
3. Requesting a Refund
To request a refund, clients must provide a detailed explanation and supporting evidence. All requests are reviewed on a case-by-case basis, and any approved refunds will be processed using the original payment method.
4. Modifications and Revisions
We encourage clients to communicate all project requirements clearly before work begins. Minor revisions and modifications are included as part of the service. Major changes requested after the project starts may require additional charges rather than a refund.
5. Contact & Support
Our team is committed to resolving issues fairly and transparently. If you encounter any problems with our services, we encourage you to reach out so we can provide assistance or alternatives.